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Shipping & Delivery Information

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

•  Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and post services process the orders, which takes an additional 3–5 days.

•  Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.

International orders

International delivery usually takes about 15–45 business days.

US orders

US orders are shipped by ePacket, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

Canadian orders

Canadian orders can be shipped by ePacket or regular mail. ePacket delivery takes about 16-26 business days. Regular mail usually takes between 30 and 50 days.

Orders of 2 or more products

If you ordered 2 or more products, they may be shipped separately and arrive at different times. You will get a confirmation email for each item shipped. A tracking number will be provided, if available.