Returns, Exchanges and Refunds - 100% Satisfaction Guarantee
100% Satisfaction Guarantee
- We offer a 100% Satisfaction Guarantee. We will refund your money if you are for any reason not satisfied with your order. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
- Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We also don't offer refunds on gift cards and sale items. Only regular prices items may be refunded. Thanks for understanding.
- In the unlikely event that your order hasn't arrived within 60 days from your purchase, please contact us at firstname.lastname@example.org and we will issue a refund or resend your order.
Late or missing refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.